Open Facebook Settings (the app or website version).Ģ. Restart your device and reconnect to Facebook in the game settings ⚙️ġ. Reinstall the Facebook app and log out of your Facebook account in all browsers installed on your device (Chrome, Safari, etc.).Ĥ. Check that your username and password are correct 🔐ģ. Make sure your internet connection is stable 📡Ģ. 🌱 Unfortunately, we cannot reset the game for cheaters.If the game won't connect to Facebook, follow these steps:ġ. 🌱 If the game on your current device is connected to an account (Facebook, Google, Apple ID), avoid connecting your other device to the same account, or your progress may sync! 🌱 You can also play on another device to start from the beginning! 📲 Go to the Help and Support section in Settings ⚙️ Click on the Support team button above the game window.ġ. Open the game on Facebook in one of the recommended browsers (Google Chrome or Firefox).Ģ. Provide the relevant info, click on the ▶️ icon, and select the category Progress related issuesġ. Wait for the chat icon to appear in the bottom right corner of the screen and click on it.ģ. Open the in-game Settings ⚙️ and click "Help and Support."Ģ.
Restart your device and enter OK in the pop-up window.ġ. Select ✔️ Yes, I want to restart the game category.Ħ. Select I'd like to start the game anew category.ĥ. Provide the relevant info, tap on the ▶️ icon, and select the category Progress related issuesĤ. Tap on the white button in the top right corner.ģ. Open Settings ⚙️ and tap Help and Support.Ģ. Feel like experiencing your garden adventure all over again? 😍 We've got you covered! Here's how to contact our Customer Support to reset your progress:ġ.
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